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Wednesday
Apr 13, 2016
Culture Change: Creating A FANatical Experience
Fifth Third Field

The Greater Toledo Area Chapter (GTAC) of the Association for Talent Development (ATD) invites YOU to “Take your family and friends OUT TO THE BALL GAME” for a fun and inspirational look at an organization transforming itself and the downtown Toledo area.

Wednesday, April 13, 2016 Toledo Mud Hens

3:30- Registration (in the 3rd floor Roost)

4:00- Joe Napoli, President and CEO of Toledo Mud Hens talks about “Culture Change: Creating A FANatical Experience”

The customer experience a brand delivers, is critical to its success. But operating two premier minor league franchises, the customer experience is the brand. Joe Napoli will review how in 2009 the Toledo Mud Hens and Toledo Walleye developed a plan to transform all their people from fan-friendly to fan-focused; a journey to motivate and inspire all employees to view their jobs through the eyes of the fans. He will discuss how the franchises are succeeding today, growth within the organizations, and orientation for new employees.

5:00- Guided tour of the new Hensville meeting and game space. Hensville, the newly renovated downtown space surrounding Fifth Third Field, will open to the public April 7 (Opening Day). Come be one of the first to tour the area, see meeting spaces available for game-day AND non-game-day use by companies and organizations in the Toledo area. We will tour the newly renovated Roost, Nine (the new restaurant onsite), Rooftop on Nine; the Fleetwood Building including the Tap Room, Armory, and High Five; and Hensville Park.

6:00- Buffet in 3rd floor Roost

Then experience a game-day event in the renovated Roost area. Attendees receive an All American buffet (including soft drinks and water) and game ticket to watch either from a stadium seat or the warmer window area in the Roost.

6:35- Hens vs Indianapolis Indians

Cheer on the Hens under new Manager Lloyd McClendon. Check out the expanded Swamp Shop to collect not just Hens gear for the new season, but also “Holy Toledo” and “419” wearables.

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Saturday
Jul 16, 2016
BGSU Alumni in IT at the Mud Hens
Fifth Third Field

BGSU Alumni who work in Information Technology are invited to attend the July 16th Mud Hens baseball game (against the Columbus Clippers). We have a block of 30 seats in Section 118. Tickets are $12 each. Bring the family!

Enjoy the world famous Mud Hens. Buy your own food and drinks. Network with your fellow BGSU alumni in IT.

Fill out this form to arrange the purchase of tickets. First come, first served. Once the 30 tickets are gone, you will have to buy your own tickets directly from the Mud Hens.

Keith Instone (Computer Science '86 & '88) will process your order and get in touch with you on the money and ticket exchange.

On behalf of the BGSU Computer Science Affinity Group Leadership Team: Keith Instone, Steven Detmer (Business '03), Andy Monyak (MIS '01), and Andrea Broerman (Computer Science '99).

Also, BGSU faculty who have taught computer science, MIS and other IT-related classes will be invited to help alumni connect with the people who helped them prepare for their IT careers.

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