Toledo Tech Events

We are very excited to announce the next Toledo ServiceNow User Group on Thursday, February 16, 2017!

Discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals.

• Trade tips, tricks and successes around the ServiceNow platform
• Hear best practices and demonstrations
• Network with your fellow IT professionals

Agenda

• 1:00PM – 1:30PM Registration and Networking
• 1:30PM – 1:35PM Welcome and Housekeeping | Bruce Burgin/Dean Barley – Owens Corning
• 1:35PM – 1:40PM Introductions, Review of Agenda, and What is New? | Brian Klaus - ServiceNow
• 1:40PM – 2:30PM The Platform Journey: Example Applications on the ServiceNow Platform| Troy Dowd, App Dev Team Lead - Owens-Illinois
• 2:30PM – 2:45PM Getting to Knowledge 17 | Brandon Reese – ServiceNow
• 2:45PM – 3:30PM SACM – Addressing Asset Management in 2017 | Yvette Matthews – ITS
• 3:30PM – 3:45PM Break-Networking
• 3:45PM – 4:30PM ServiceNow Customer Service Management and Service Mapping | Robert Mitchell - Accenture
• 4:30PM – 5:00PM Performance Analytics: Essentials | Steve Vaughan, IT Architect - Owens-Illinois
• 5:00PM – 5:30PM Wrap-Up, Q&A, Networking
• 5:30PM – 7:00PM Happy Hour

We are very excited to announce the next Toledo ServiceNow User Group in Maumee, OH!

Join ServiceNow fans and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals.

We invite you to attend to:

• Hear from ServiceNow customers as they share unique topics from a customer point of view
• Spend quality time networking with your peers in the industry
• Learn the latest updates from ServiceNow experts
• Find out how you can get more from your investment in ServiceNow solutions